Payment Policy

Effective Date: December 26, 2024

At Titi Paper Baby, we aim to provide a secure, convenient, and seamless payment experience for all our customers. This Payment Policy outlines the available payment methods, billing, and processing information that applies to all purchases made on our website, www.titipaperbaby.com.

By placing an order on our website, you agree to the following payment terms and conditions.

1. Accepted Payment Methods

We accept the following payment methods for your convenience:

  • Credit and Debit Cards: We accept major credit and debit cards, including but not limited to:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: Pay securely using your PayPal account. You can link your PayPal account to your bank account or credit card for fast and secure payments.

  • Apple Pay and Google Pay: For easy mobile payments, we accept Apple Pay and Google Pay on supported devices.

  • Gift Cards: We accept various gift cards, such as store gift cards or third-party gift cards like Visa or MasterCard gift cards, subject to availability.

  • Buy Now, Pay Later Services: Depending on your location and eligibility, we may offer third-party buy now, pay later services like Klarna or Afterpay. These services allow you to split your payment into installments over time.

2. Payment Security

We are committed to ensuring that your payment details are secure. All transactions on our website are processed using SSL (Secure Socket Layer) encryption, which protects your payment information. When you provide your credit card or payment details, they are encrypted to prevent unauthorized access.

Our payment processors are PCI-DSS (Payment Card Industry Data Security Standard) compliant, meaning they adhere to strict security protocols to protect your sensitive payment information.

3. Order Confirmation and Payment Authorization

  • Order Confirmation: After you complete your purchase, you will receive an order confirmation email. This email confirms that we have received your order. Please check the details of your order, including the items purchased, billing, and shipping information.

  • Payment Authorization: Once your order is placed, your payment method will be authorized for the total amount. This authorization verifies that the funds are available for processing. Please note that this is not a charge yet—your payment will be charged only once your order is shipped or ready for delivery.

  • Payment Processing: After authorization, your payment will be processed, and we will charge your selected payment method. If we encounter any issues processing the payment, we will contact you immediately.

4. Billing Information

  • Accurate Billing Information: When placing an order, you must provide accurate and up-to-date billing information, including your name, billing address, phone number, and email address. This ensures there are no issues with your payment processing.

  • Payment Address: Please make sure the billing address you provide matches the address associated with your payment method (e.g., credit card or PayPal account). If the billing address does not match, it may delay your order processing.

  • Currency: All prices on our website are listed in U.S. Dollars (USD). If you are an international customer, your bank or payment provider will convert the total amount into your local currency. Please note that exchange rates may vary.

5. Taxes and Fees

  • Sales Tax: Applicable sales tax will be applied to orders shipped within the United States based on the state and local tax laws. The tax rate will be calculated during checkout, and the total amount (including tax) will be displayed before you complete your purchase.

  • Customs and Import Fees (International Orders): International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. These fees are determined by your local customs authority and will be charged upon arrival in your country. Titi Paper Baby is not responsible for these fees, and we recommend that international customers check with their local customs office for more information.

6. Order Modifications and Cancellations

  • Modifications: Once an order is placed and the payment is processed, it may not be possible to modify the order (such as changing the shipping address or adding items) due to our swift order processing system. If you need to make changes, please contact our customer service team immediately at support@titipaperbaby.com. We will do our best to accommodate your request.

  • Order Cancellations: You may cancel your order as long as it has not been shipped. To cancel your order, please contact us as soon as possible. Once your order is shipped, we can no longer cancel it, but you can return the item in accordance with our Refund and Returns Policy.

7. Refunds and Chargebacks

  • Refunds: If you request a refund for an order, we will process your refund according to the payment method used. Refunds for canceled or returned items will be issued to the same credit card, PayPal account, or other payment method used during checkout. Please refer to our Refund and Returns Policy for more details on how refunds are processed.

  • Chargebacks: If a chargeback (a dispute initiated by your bank or credit card provider) is filed, we will work with your bank and payment provider to resolve the issue. Chargebacks are typically reserved for cases where the customer believes the transaction is unauthorized or fraudulent. We encourage you to contact us directly before filing a chargeback, as we are committed to resolving any issues that may arise with your order.

8. Payment Declines

If your payment is declined by the payment processor or bank, we will notify you via email. Common reasons for payment declines include:

  • Incorrect billing information (such as a wrong billing address or expiration date)
  • Insufficient funds or a blocked payment method
  • Fraud detection issues by the payment processor

If your payment is declined, please review your payment information and ensure that your bank or card issuer has authorized the transaction. You may also try using an alternative payment method.

9. Subscription Services

  • Auto-Renewal: If you sign up for a subscription service (e.g., recurring orders), your payment method will be automatically charged according to the subscription terms. You can manage or cancel your subscription at any time through your account settings or by contacting our customer support team.

  • Subscription Modifications: You can modify your subscription (e.g., change frequency, update payment details) by logging into your account or contacting customer support. Any changes will take effect on your next billing cycle.

10. Payment Troubleshooting

If you experience any issues with your payment, please ensure that:

  • Your payment information is correct and up to date.
  • Your card issuer or payment provider has authorized the transaction.
  • There are no restrictions or limits on your account that could prevent the payment from going through.

If you are still encountering problems, feel free to contact us at support@titipaperbaby.com, and we will assist you in resolving the issue.

11. Contact Information

If you have any questions regarding your payment, billing, or other related issues, please contact us at:

We are happy to assist you and ensure your payment experience is smooth and secure.

12. Changes to Payment Policy

We may update or modify this Payment Policy from time to time to reflect changes in our payment methods, processing practices, or legal requirements. Any updates will be posted on this page with the updated effective date. We recommend reviewing this policy regularly for any changes.