Shipping Policy

Effective Date: December 26, 2024

Thank you for shopping with Titi Paper Baby. We are committed to providing you with a seamless shopping experience, and this Shipping Policy outlines all the important information you need to know about shipping and delivery.

By placing an order on our website, you agree to the following terms regarding shipping and delivery.

1. Shipping Methods and Availability

We offer various shipping methods to ensure that your orders are delivered in a timely and safe manner. Shipping options may vary depending on the location of delivery, and the available shipping methods will be displayed at checkout.

  • Domestic Shipping: We offer shipping across the United States.
  • International Shipping: We provide international shipping to select countries. International shipping costs, delivery times, and applicable customs duties or taxes will be calculated during checkout.

Shipping services may include standard shipping, expedited shipping, and priority options. The availability of these methods depends on your location and the products you are ordering.

2. Order Processing Time

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email will include details about your order, including the products ordered and the estimated processing time.

  • Processing Time: Orders are typically processed within 1-2 business days from the date of payment receipt. Orders are not processed or shipped on weekends or public holidays. If there is any delay, we will notify you promptly via email.

  • Order Status: Once your order is processed, you will receive a shipping confirmation email with a tracking number. You can track your order status on the courier’s website or through our website.

3. Shipping Rates and Fees

  • Shipping Costs: Shipping charges are calculated based on the shipping method selected, the delivery address, and the weight of the items ordered. Shipping fees will be clearly displayed during checkout before you confirm your order.

  • Free Shipping: From time to time, we may offer promotional free shipping on orders above a certain amount. Specific terms and conditions for free shipping promotions will be displayed on the website or during checkout.

  • International Shipping Costs: For international orders, additional shipping charges may apply, including any customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer, and they will be added to the total cost during checkout.

4. Delivery Times

  • Domestic Shipping (U.S.): Estimated delivery times vary depending on the shipping method chosen. Typically, delivery for domestic orders within the U.S. takes between 3 to 7 business days for standard shipping and 1 to 3 business days for expedited shipping.

  • International Shipping: International orders typically take between 7 to 21 business days to arrive, depending on the destination country. Please note that international shipping times may vary due to customs clearance, weather conditions, and other factors beyond our control.

5. Tracking Your Order

Once your order has been shipped, we will send you an email with the tracking number. You can use this tracking number to track your order through the carrier’s website.

To track your order:

  • Go to the courier’s website (e.g., USPS, UPS, FedEx, DHL, etc.)
  • Enter the tracking number provided in your shipping confirmation email
  • Track your order status in real-time

6. Shipping Restrictions

  • Address Restrictions: We only ship to valid and complete addresses within the United States and certain international locations. We cannot ship to P.O. Boxes or APO/FPO addresses.

  • International Restrictions: Some countries may have restrictions on importing specific products, and we are not responsible for any items that are held or rejected by customs. Please check with your local customs authority to ensure the products you’re ordering can be shipped to your destination.

  • Remote Locations: For customers in remote or hard-to-reach areas, shipping may take longer or incur additional charges. If your order is being shipped to a remote location, we will notify you in advance about any additional charges.

7. Address Accuracy

It is essential to provide accurate and complete shipping information when placing your order to avoid delays. Please double-check your shipping address, including street address, city, zip code, and contact information, before completing your order.

If there are any issues with the shipping address or if an item is returned to us due to an incorrect address, we will contact you to resolve the issue. Additional shipping fees may apply if we need to reship an item due to an incorrect address.

8. Order Delays and Shipping Issues

While we strive to fulfill and ship your order as quickly as possible, there may be unforeseen circumstances that cause delays, including:

  • Carrier Delays: Delivery times may be affected by carrier delays, weather conditions, or other events beyond our control.

  • Holiday Seasons: During peak seasons like holidays or sales events, shipping times may be longer due to increased order volume. Please plan accordingly and place your orders early to ensure timely delivery.

If your order experiences a delay, please contact us at support@titipaperbaby.com, and we will investigate the issue and provide an update.

9. Lost or Damaged Packages

  • Lost Packages: If your package is lost during transit, please contact us immediately. We will work with the carrier to trace and resolve the issue. If the package cannot be located, we will issue a replacement or refund, depending on the situation.

  • Damaged Packages: If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the damaged goods and packaging. We will assist you in arranging a return or replacement. Please refer to our Refund and Returns Policy for further instructions.

10. Customer Responsibilities for International Orders

For international customers, it is important to note that:

  • Customs Duties and Taxes: International orders may be subject to customs duties, taxes, and fees imposed by your country. These charges are the responsibility of the customer, and Titi Paper Baby is not responsible for any customs fees, taxes, or delays caused by customs procedures.

  • Customs Declaration: We will provide accurate information for customs declarations, but it is the responsibility of the customer to ensure compliance with all import regulations of their country.

11. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about any updates.

12. Contact Us

If you have any questions or concerns about our Shipping Policy, please feel free to contact us: